Improving Services Together

Funded by the Big Lottery, Advice Services Transition Fund

The Advice Services Transition Fund, launched by the Big Lottery Fund, will enable local not-for-profit providers of advice services in England to continue to give vital help to people and communities.

The Big Lottery Fund wants to help the not-for-profit sector transform and adapt to a new funding environment by renewing its service models to reduce duplication, measure the difference services can make to people’s lives, and bring providers together to be more efficient and effective. In order to thrive and secure its future sustainability, the independent advice sector will also need to be more enterprising and business-minded.

Our project is delivered in partnership with Chesterfield Law Centre, Direct Help & Advice, the Home-Options Partnership and Rural Action Derbyshire. The aim of our project is to enable advice providers in Amber Valley, Derbyshire Dales, Erewash and High Peak to work more closely together to manage the increased demand in advice services likely to be created by welfare reform.

The partnership, led by Derbyshire Districts Citizens Advice Bureau, will support advice agencies, networks and the local authorities to work together to meet three main outcomes;

  • To increase and improve access to quality advice for people on low incomes to improve their economic wellbeing and maintain sustainable household budgets.
  • Local people will be able to access support and advice before a problem becomes a crisis.
  • Clients will experience joined up services that are well coordinated and able to provide improved service quality.

The project will;

  • Increase the number of hours of advice we offer each week
  • Recruit more volunteers each year to new and existing roles within Derbyshire Districts Citizens Advice Bureau
  • Increase training opportunities across the partnership
  • Provide specialist employment advice across High Peak, Derbyshire Dales, Amber Valley & Erewash
  • Provide specialist welfare benefits advice to help to manage the increased demand on our services created by welfare reform
  • See partners working closely together to design new services
  • Commission research to find out what people need from advice services
  • Seek to create sustainable advice services able to cope with increased demand

The project is being managed by our Project Officer – Sarah-Jane Pickering, if you would like to know more you can contact her on

26 Spring Gardens
SK17 6DE

Telephone Advice Line
Mon-Fri, 9.00am to 4.00pm
0300 456 8390

You can also access advice from a number of locations in Amber Valley, Derbyshire Dales, Erewash and High Peak.